We are proud of our staff. Each member is an important part of our medical office. We feel the success of our practice is possible because of the dedicated professionals on our team. They are here to provide you with answers to your questions, problems, or concerns.
Personal Health Information
We fulfill our obligation in keeping your personal health information confidential and comply with HIPAA regulations. As physicians, we rely on you to provide us with complete and accurate information about your condition, symptoms and health history, which helps us, make a diagnosis and provide you the best care and treatment. We appreciate how you trust us with your personal information. Your medical records will not be released without your written consent, unless compelled by law. Privacy issues may be addressed to our Privacy Officer.
Hours of Operation
Each physician has office hours scheduled at different times and different locations either during the day, evening, and on Saturdays. Our appointments range from 8am to 6pm and 8am to 12noon on Saturdays. Our business hours, billing office and routine scheduling is available from 9am to 5pm Mon – Thurs and Friday 9am - 2pm.
Patients are seen in each office by appointment only. Emergent calls are answered 24 hours a day. Please call our main office in Elgin at 847.931.4747. Your call will be received either by a patient representative or scheduler or after hours by the answering service who will ask you to discuss the nature of your call. Our medical team of providers are accessible for urgent calls.
Insurance & Billing
We are contracted with most major insurance companies, PPO, POS, HMO, and others. Please call your insurance company to understand the limits and participation requirements which include your medical providers and hospital coverage. We file your claims electronically with cyclical billing notices to you the patient. If you receive a notice of an unpaid bill, our insurance professionals will be happy to help you solve most insurance problems should they arise.
Our medical providers report test results to an automated phone system. You will have immediate and 24 hour access to your results by calling 800-585-9299 and using your personal identification number or pin. If your doctor wishes to review certain tests with you he or she will call you to set up further testing, procedures or a follow up office visit. Of course if you do not hear from us, don’t hesitate to call our office and speak to the nurse.
Hospitals, Surgical Centers & Clinics
- Advocate Sherman Hospital – Elgin, IL
- Presence St. Joseph Hospital – Elgin, IL
- St. Alexius Medical Center – Hoffman Estates, IL
- Valley Ambulatory Surgical Center and Medical Inn – St. Charles, IL
- Algonquin Surgical Center – Algonquin, IL
The following forms can be downloaded to your computer and printed at home. By filling out these forms ahead of time, you will save a significant amount of time during your visit. Please download the forms and fax or send to the Elgin office 72 hours prior to your visit and be sure to bring your your current insurance information. Below are links to our patient registration forms. If you have any questions when filling out these forms, please do the best you can and our staff will assist you with your questions on the day of your visit.